Communicating Numbers - Group Activity
2026-03-31
Group 1: Selective Evidence & Accidental Meaning
Confirmation Bias
- A tendency to search for, favor, and interpret information in a way that validates pre-existing beliefs while ignoring evidence that contradicts them.
→ Find some techniques to break confirmation bias gently? - Example: A user searching the internet for “benefits of chocolate for weight loss” while ignoring all medical articles that state the opposite.
Accidental Semantic Proximity
- Using visual properties like color or layout that carry strong cultural associations, leading the brain to assume a relationship that is not in the data.
→ What cultural associations can you think of and how to spot, avoid or handle them? - Example: Using green for “Population Growth” and brown for “Population Decline”; readers may mistakenly assume the brown areas represent rural or farming land rather than just a numeric decrease.
Group 2: The Presentation Frame & Missing Detail
Framing Effect
- The tendency for an audience to draw different conclusions from the same data depending on how it is presented, such as emphasizing gains versus losses.
→ What are ways to present data / findings more objectively? - Example: Reporting that a surgery has a 90% success rate sounds more positive to a patient than reporting it has a 10% failure rate.
Inappropriate Level of Abstraction
- Presenting data either too broadly—which hides important variance—or with too much granular detail, which creates “visual noise” and hides the main message.
→ How to balance information overload and vagueness? - Example: A political forecast showing a candidate has a “3% chance of winning” as a single headline, which hides the complex distribution of possible election outcomes from the public.
Group 3: The Expert Blind Spot & Logic Mismatch
Curse of Knowledge
- The phenomenon where experts, who understand a topic intimately, overestimate how much of their mental model is shared by their audience.
→ What can the expert do to avoid going over the audiences heads? - Example: A math professor goes over concepts and uses specialized terms without explanation leaving students scratching their heads.
Semantic Mapping Mismatch
- Using visual channels—such as size, orientation, or color—that do not align with the audience’s internal mental model of how that concept works.
→ What might be the causes and remedies for such misunderstandings? - Example: A novice user looking at a tree map for the first time and failing to understand that the area of the boxes represents a specific numeric value.
Group 4: Information Avoidance & The “Average” Myth
The Ostrich Effect
- A tendency to intentionally overlook or avoid information that is psychologically uncomfortable or contradicts a desired outcome.
→ How to overcome hazardous ignorance in yourself and/or in the audience? - Example: An individual avoiding looking at their bank statement during a month of high spending because the information is stressful.
The Fallacy of the Statistical Average
- Presenting a “statistical average” as a representative midpoint when, in reality, it may correspond to no actual individual in the dataset.
→ How to set the average in context or what can you report instead? - Example: The 1940s U.S. Air Force designing cockpits for the “average pilot” measurements; when they actually measured 4,000 pilots, they found that zero individuals actually fit those average dimensions.